Eurowings Airlines is a low-cost carrier from Germany and is the only low-cost brand of the Lufthansa group. It was founded in 1996. Before it commenced operating flights on behalf of Germanwings in 2014, the airline was regional only. The airline is well regarded among its customer for its onboard experience and customer-friendly policies.
Eurowings flies to a total of 130 destinations around Europe, Asia, and Africa. If you are going to be flying to one of your favorite destinations with Eurowings Airlines in the near future, it is worth your time to familiarize yourself with the airline and its services. Here we provide you with all the necessary details.
How to make your Eurowings Airlines reservation?
Booking a flight ticket is a simple and straightforward process. You can make your reservation:
- Online through Eurowings Airlines Website
- On your Mobile Phone
- Via Telephone
- At the airport counter
Online Booking Procedure: First, visit the official site of Eurowings Airlines. From the ‘Booking’ tab you will have to choose the ‘Book Flights’ option. Now select your origin and destination airports. Fill in the details such as the number of passengers and flight date. Click on ‘Search For Flight’. You will be shown the available flights. Choose the one that meets your requirements and follow the on-screen prompts to complete the booking.
On your Mobile Phone: Simply download the Eurowings Official Mobile App (available for Android & IOS) and make your booking. The procedure is similar to the one for the website.
Via Telephone: Need assistance with the booking process? You can get in touch with the airline via the telephone to get all your booking-related queries answered.
At the airport counter: If you wish to make your booking the traditional way, you can do directly to the airport counter and go through the reservation process in person.
Eurowings Manage Booking
Customers of Eurowings Airlines can make the desired changes to their booking with the Manage Booking option. Have you encountered a change in your plans and wish to cancel your flight ticket? Or do you want to reserve a flight seat? You can do all this and more with the Manage Booking service.
Below is a list of services you can avail of through Eurowings Manage Booking:
- Make changes to your booking – If your travel plans have been altered and you wish to fly on a different date, you can select and book a new flight in accordance with your needs.
- Check booking details – Simply log in to your account with your last name and booking code to view all your booking details.
- Reserve your seat – You also get the luxury to choose between a standard seat or a seat with additional legroom. You can also choose between the window seat, middle seat, or aisle.
- Get additional services – You can make additions to your bookings such as pet travel or extra baggage.
- Flight cancellation – If your trip has been canceled, you can cancel your flight with Manage Booking.
Eurowings Airlines Customer Service
The various policies and procedures involved when flying with an airline, especially for the first time, can seem a little complicated. In order to answer all your queries and provide total customer satisfaction, Eurowings Airlines provides its passengers with great customer service.
This customer service is available to you 7 days a week. If you wish to contact the airline through their phone number, you can do so from 08:00 h to 22:00 h (Central European Time). The call service is in English and the international rate of your respective service provider will apply.
You can also contact Eurowings Airlines in writing by filling out a contact form. The only catch is you cannot make flight cancellations or rebook when contacting the airline via email. You can indeed claim a refund through this contact form. For this, you will be needed to provide your booking code, your name, the flight number, and the trip date.
Eurowings Airlines Baggage Allowance
It is essential to know the maximum dimensions limit for the respective type of baggage before you fly with an airline. Eurowings provides detailed information on this for every baggage category: Hand Baggage, Checked Baggage, Special Baggage, Sports Equipment.
Hand Baggage: Under the Hand Baggage, passengers can bring onboard a trolley bag or sports bag with the maximum dimensions of 55 x 40 x 23 cm and 8 kg in the weight limit. You can also carry with you a small bag which should fit under the seat in front of you with maximum dimensions of 40 x 30 x 25 cm.
Checked Baggage: The maximum combined size limit is 158 cm for Checked Baggage. The maximum weight limit allowed is 23 kgs but you can go up to 32 kgs with a surcharge.
Special Baggage: A baggage that is larger than the 158 cm combined dimensions limit or heavier than 23 kgs is put under the Special Baggage or Bulky Baggage category.
Sports Baggage: No charges will be applied for Sports Baggage if you pay for it with a Eurowings Credit Card.
Eurowings Airlines Review
Eurowings is a certified 3-star low-cost airline. What it lacks in terms of quality service, more than makes up for it with its low-cost airfare. The airline is actually great in areas such as seat comfort, cleanliness, the quality of meals provided, and other onboard services when considering its low ticket price. The cabin staff service is also great. Customers will receive excellent staff assistance when they arrive at the airport. The cabin staff will cater to all your needs throughout your flight journey.