Last updated on December 30th, 2022 at 07:24 am

Are you looking to book a flight with United Airlines? Customers who have future flight credits remaining in their account as a result of previous cancellations can use them to make a reservation with the airline. It is not uncommon for customers to have trouble getting their United flight booked using travel credit. Is your United future flight credit not working as well? Read further to get your problem solved.

For assistance using flight credit, talk to experts at Flight Credit Helpline Number: +1-888-906-1815 (available 24/7).

What is United Future Flight Credit?

Future flight credits are, as the name suggests, travel credits that can be used to book future flights with United Airlines. Future flight credits are issued when a customer cancels a non-refundable ticket or when they change their flight to one with a lesser ticket price. These travel credits must be used within one year since the scheduled departure of the original booking otherwise they shall expire. If your flight was booked between May 1, 2019 – March 31, 2020, Future Flight Credit will be working for 24 months.

Future flight credits can be used to book flights operated by United, United Express, and any partner airlines. There are a few other purposes customers can use the flight credit for such as Basic Economy seat assignments and preferred seating.

Note: Future Flight Credits need not be confused with Travel Certificates that are issued when a customer willingly gives up their seat on a United Airlines flight.

How To Use United Future Flight Credit?

Using Future Flight Credit is pretty straightforward. United’s customers can redeem their Future Flight Credit either online through the United Airlines official site or through other official channels of the airline (customer support, airport information desk).

Use Future Flight Credit Online

To pay for your next flight using Future Flight Credit, follow the simple steps listed below:

  • Open your web browser and visit United Airlines’ official site or fill out the booking modification form provided on this webpage above.
  • On the website, click on the ‘My Trips’ tab.
  • Under the ‘Manage My Trip’ section, select the ‘My Trips’ option.
  • You will be taken to the Find My Trip page. Enter your flight booking details (Booking Confirmation Number and Passenger’s Last Name).
  • Click on the ‘Search’ button.
  • You will be shown your flight details with various booking change options.
  • Choose the ‘Use Future Flight Credit’ option to initiate a new flight search
  • Enter your travel requirements (departure and destination airports, travel date, number of passengers, etc.) for the new flight booking.
  • Click on ‘Continue’.
  • Choose the flight in accordance with your travel and budget needs.
  • Follow the usual steps to complete the booking process and your future flight credit value shall be automatically applied to pay for the reservation.

If the value of your flight credit is higher than the value required to book the flight, the airline shall return you the remaining credit. Once the booking process has been completed, you shall be sent an email by the airline confirming the same. This email contains your flight booking details along with the booking confirmation number.

Redeem Future Flight Credit via Phone Call

Customers whose United Future Flight Credit is not working online have the option of redeeming it by getting in touch with United Airlines’ customer service via a phone call. Make sure to have your booking information handy when calling the airline. A live representative of United Airlines will assist you with redeeming Future Flight Credit. You can also ask the live person any questions and get instant solutions to your problem. Talk to our air travel specialists for assistance at +1-888-906-1815

What to do when United Future Flight Credit is Not Working?

There can be multiple reasons behind your United Future Flight credit not working. Many times there are technical problems with the airline’s website resulting in the failure of travel credit redemption. For any such issues, your best bet is to talk to the airline’s customer service. Don’t forget to make sure that your Future Flight Credit hasn’t already expired. As mentioned earlier, United’s travel credits have a redemption period of one year after which they shall expire (24 months for flights booked between May 1, 2019 – March 31, 2020).

It can also be the case that the terms and conditions of Future Flight Credit don’t allow its redemption for the fare type you wish to purchase or for your flight route. If your United Future Flight Credit is not working, you can talk to our experts at Flight Credit Helpline Number: +1-888-906-1815 (available 24/7) and we will help you find a solution.

Get cheap flight deals using United Airlines Low Fare Calendar.


Q. Can I use future flight credit multiple times?
A. Yes, United Airlines does allow the redemption of multiple credits of the same type for a single flight booking.

Q. Can I combine Future Flight Credit and Travel Certificates?
A. No, United does not allow the merging of Future Flight Credit and Travel Certificates to pay for a single booking.

Q. Can I transfer United Future Flight Credit to another person?
A. United Airlines does not allow the transfer of Future Flight Credit. On the other hand, Travel Certificates and Travel Bank Credit can be used to book flights for another person.

Q. When can I get United Future Flight Credit?
A. United Future Flight Credit is issued when a passenger cancels their booking or when they rebook to another flight with a lesser ticket value.