A lost flight confirmation can mean two different things: the document has disappeared, or the booking still exists but its confirmation email never arrived or…
Articles
How to Recover a Lost Flight Ticket or Confirmation
Best time of day to book flights for cheaper fares
How to find the best time of day to book a flight for the cheapest fares is not a matter of waiting for one universal sale. Airline fares are dynamic, so the…
A practical guide to the US 24-hour cancellation rule
Many Australian travellers encounter a “24-hour cancellation” promise when booking a US flight. It is useful, but narrower than it sounds: the right comes from…
How to Book an Overseas Flight With an Infant in Your Arms
Booking a flight with an infant held in your arms overseas starts with confirming whether your child will be accepted as a lap infant. Most airlines require a…
How to Change a Flight on Lufthansa Using Miles and Cash
Changing a Lufthansa flight booked with Miles and Cash is not always a simple date edit. Lufthansa may allow eligible fares to be changed directly, while more…
Airline Tariff Rules and Fare Classes Made Clear
An airline fare is more than a flight number and a price. It includes conditions covering travel dates, changes, cancellation, baggage and seat selection.…
How to get a refund for a flight you didn’t take due to illness
Missing a flight because you are ill can leave you facing an unused ticket, an illness-related no-show and a stack of medical expenses. A refund for a flight…
How to Use an Airline’s Website to Request a Seat With Extra Legroom
For many travellers, the easiest way to gain more space is to select a preferred seat during an online booking or through the airline’s “Manage Booking” tool.…
How to book a flight with a connection under one hour
A connection of less than 60 minutes can be practical when both flights use the same airport, the passenger’s luggage is checked through, and no immigration…
How to baggage check a musical instrument on a flight
Baggage checking a musical instrument means placing it in an airline’s checked-luggage system rather than treating it as an ordinary suitcase. It may travel as…