Articles

How to Request a Meal Upgrade or Special Dietary Meal

Flight catering comes in three forms: a meal included in the fare, a special dietary meal requested in advance, or a paid upgrade to a more substantial option…

How to find the best seat on a plane using SeatGuru

Choosing the right seat can make a long flight easier, but the best position depends on whether you value legroom, a quiet area, quick access to the aisle or a…

Packing liquids for international flights from Australia

Packing liquids carefully can make the airport security process quicker and reduce the risk of having valuable toiletries discarded. International departure…

How to Book a Flight With a Flexible Change Policy

Travel plans can shift quickly. A work meeting may move, school holidays may change, or a family commitment may make your original departure date impractical.…

Using airline chat to change a booking without delays

An airline’s chat feature can be a practical way to change a flight, correct passenger details, request a different seat or check available alternatives. It is…

Flying with a service animal from Australia

Travelling with a service animal involves more than adding an animal to a flight booking. Airlines, airports, border authorities and destination countries can…

Window or aisle on a Boeing 787

Choosing between a window seat and an aisle seat on a 787 comes down to how you travel. A window gives you scenery, daylight and fewer people passing through…

Getting a Refund for a Flight Booked Through a Third-Party Platform

Booking flights through an online travel agency or a brick-and-mortar agent in Sydney or Melbourne often feels like the smart move, especially when the price…

Handling a Missed Flight After a Crash or Emergency

A missed flight after a car accident can feel like a failed holiday before the trip has even begun. The immediate priority is the people involved: call 000 in…

Confirming your airline ticket’s confirmation number is valid

A confirmation number is usually the six-character PNR shown in an airline email or app. It lets the airline retrieve an itinerary, but it is a locator rather…